Can I return an item without my invoice?
If you have a credit/debit statement showing the transaction, this can be used as proof of purchase.
I'm not happy with the quality of my item, what can I do?
We're sorry you're not happy with the quality of your items, please return your item within 3 days, with your proof of purchase and we’ll be happy to refund or exchange.
What to do if items missing from delivery?
We're sorry not all your delivery has arrived, please call us.
How long will my refund take?
If you wish to return something when your delivery arrives, hand it back to the rider and we'll process your refund.
How do I make a complaint?
We’re sorry to hear something is wrong. If you have a complaint about service or product you have received, we want to know. Please contact us and a member of our team will be happy to help